Returns & Exchanges
At PackFlipps, we want you to love your new look, which is why we offer a 30-day window for hassle-free returns and exchanges on all unworn items with tags attached. Our goal is to ensure you find the perfect fit and style for your wardrobe without any stress.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all original tags are intact and including any promotional materials received.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing